Your Path to Excellent Artwork

Effective 11/07/23

If you plan to become a client (“Client”) of Lauren Bigelow of Lauren Bigelow Fine Art (“Provider”) by purchasing any service(s) (“Service”/”Services”) and/or physical product(s) (“Deliverable”/”Deliverables”) from this U.S.-based website, please read these terms of Service (“Terms of Service,” “Agreement”) carefully before using the Laurelow website (“Website”).

Before you read further, please review our Privacy Policy.

Conditions of Use

By continuing to use and make purchases on this website, Client confirms that they are aware of and willing to comply with this agreement.

Age Requirement

With the permission of a parent or guardian, any minor may browse the site, but Clients must be 18 (eighteen) and older.

Services and Transactions

Location & Delivery of Services

Electronic Communications and Electronic Signatures. Client agrees to be bound by any affirmation, assent, or agreement they transmit through this website, including but not limited to any consent they give to receive communications from Provider solely through electronic transmission. Client agrees that, when in the future, they click on an “I agree,” “I consent,” or other similarly worded “button” or entry field with a mouse, keystroke, or other computer device, their agreement or consent will be legally binding and enforceable and the legal equivalent of a handwritten signature.

Location. Provider shall fulfill Services for Client virtually.

Client Accounts

Accuracy. Clients are responsible for the accuracy of any information they enter when becoming users, as well as any activities that occur within their accounts.

Removal of Accounts. Provider reserves all rights to remove accounts, which may also involve canceling orders and ceasing communication with Clients, at Provider’s discretion.

Payment

Payment Methods. Transactions within the website accept credit cards and debit cards (the only options for monthly subscriptions), Apple Pay/Google Pay, and/or Stripe Link.

Refunds. According to Provider’s 30-day guarantee, the return of all payment(s) for Services is permitted if all of the following are true:

  • Client and their company requesting such refund had made their first purchase with Provider less than one month prior,
  • Client has not already explicitly approved the final virtual or physical delivery of their project(s) in writing,
  • Client agrees to never receive and/or use any of Provider’s files and/or Deliverables, and
  • Client does not transact with Laurelow at any future time following their refunded purchase.

Payment Disputes. Any payment dispute is handled on a case-by-case basis.

Physical Deliverables

Shipping. Provider either a.) delivers original artwork and prints (Deliverables) of their workspace art packages to the corporate office(s) of Client, or b.) mails the Deliverables within the continental United States to the office(s) of Client.

Delivery. Deliveries within the continental United States commonly take between 5 and 12 business days. Shipping to other states of the U.S. may take up to 30 business days, varying by shipping provider and location.

Provider’s Protection and Handling. Provider shall take all necessary precautions to ensure the protection and preservation of the Deliverables before they are delivered, including but not limited to:

  • Before shipping, the Provider shall store the Deliverables in a safe and controlled environment, free from extreme temperature fluctuations, direct sunlight, moisture, and other environmental factors that may cause damage to the artworks.
  • Provider shall ensure that the Deliverables are handled and shipped with care and caution, using appropriate techniques and materials. They shall not engage in any actions that may result in the physical damage, alteration, or degradation of the Deliverables.
  • Provider agrees to purchase shipping insurance for any shipped order of Deliverables.

Client’s Protection and Handling. Client shall also take all necessary precautions to ensure the protection and preservation of the Deliverables once they are received, including but not limited to:

  • The Client shall store the Deliverables in a safe and controlled environment, free from extreme temperature fluctuations, direct sunlight, moisture, and other environmental factors that may cause damage to the artworks.
  • The Client shall ensure that the Deliverables are handled with care and caution, using appropriate techniques and materials as recommended by the Provider. The Client shall not engage in any actions that may result in the physical damage, alteration, or degradation of the Deliverables.
  • If desired, the Client shall maintain optional insurance coverage from a third party for the Deliverables at their own expense, ensuring that the artwork is adequately protected against theft, loss, or damage.

Remediation of Mishandled Deliverables. In the event that Client becomes aware of any damage to or loss of the Deliverables during the shipping process, they shall promptly notify Provider in writing of the situation, specifying the nature and extent of the damage or loss. Together, Client and Provider shall determine the most appropriate course of action to remediate the mishandled Deliverables. The options may include but are not limited to:

  • If the damage is reparable, Provider shall undertake the necessary restoration work at no extra cost.
  • If the Deliverables are lost or irreparably damaged, Provider may be responsible for covering the cost of creating replacement artwork at their discretion.

Artistic Release

Portfolio Review. Client will spend a satisfactory amount of time reviewing Provider’s work and has a reasonable expectation that Provider will perform the Services in a similar manner and style unless otherwise specified in this Agreement.

Variations in Style. Provider will use reasonable efforts to ensure Client’s desired Services are produced in a style and manner consistent with Provider current portfolio and Provider will try to incorporate any reasonable suggestion made by Client. However, Client understands and agrees that:

  • Every client is different, with different tastes, budgets, and needs;
  • Provider’s services are often a subjective art and Provider has a unique vision, with an ever-evolving style and technique;
  • Provider will use their artistic judgment when providing Services for Client, which may not include strict adherence to Client’s suggestions;
  • Although Provider will use reasonable efforts to incorporate Client’s suggestions and desires when providing Client with the Services, Provider shall have final say regarding the aesthetic judgment and artistic quality of the Services;
  • Dissatisfaction with Provider’s aesthetic judgment or artistic ability are not valid reasons for termination of this Agreement or request of any monies returned.

Intellectual Property. In the event that any copyrighted work(s) are created as a result of the services provided by Provider, Provider owns all copyrights in any and all work(s) they create or produce pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. However, Provider shares these copyrights with Client, who may use all work(s) how they see fit.

Limitation on Liabilities

Maximum Damages

Client agrees that the maximum amount of damages he or she is entitled to in any claim relating to this Agreement or Services provided in this Agreement are not to exceed the Total Cost of Services provided by Provider.

Indemnification

Client agrees to indemnify, defend and hold harmless Provider and their affiliates, employees, agents and independent contractors for any injury, property damage, liability, claim or other cause of action arising out of or related to Services and/or product(s) Provider offers to Client.

General Provisions

Governing Law

All legal rights and liabilities subject to this agreement are governed by the laws of the State of Michigan.

Choice of Forum

All legal disputes are required to be brought in either the 41A Judicial District Court in Sterling Heights, Michigan or the 16th Judicial Circuit Court for the State of Michigan, where appropriate based upon the jurisdictional amount of damages claimed.

Severability

If any portion of this Agreement is deemed to be illegal or unenforceable, the remaining provisions of this Agreement remain in full force.

Modifications to Terms of Service

Provider may revise this Agreement at any time, and Client agrees to be bound by the revised Agreement. Any such modifications will become effective on the date they are first posted to this site. It is Client’s responsibility to return to this Agreement from time to time to review the most current terms and conditions. Provider does not and will not assume any obligation to notify Client of changes to this Agreement.

Lauren Bigelow Fine Art welcomes comments, questions, concerns, or suggestions. Please contact Lauren by emailing lauren@laurenbigelowfineart.com.

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